Trust Center

Security, privacy, and reliability you can trust

ConsultPro safeguards the financial data hospitals and consultants depend on, with encryption, strict tenant isolation, and secure access controls built into every layer of the platform.

How we protect your data

Built on a foundation of trust

Every part of ConsultPro is designed to keep your hospital and consultant data secure, private, and available.

Data encryption

Sensitive data is encrypted at rest with AES-256 and protected in transit with TLS, so financial records stay safe end to end.

India data residency

Your hospital and consultant data is hosted on infrastructure within India, keeping records close to where care and billing happen.

Role-based access control

A granular permission matrix lets you decide exactly who can view or edit visits, billing, payments, and reports.

Multi-tenant isolation

Every tenant operates in a strictly isolated boundary, so one organisation can never see or touch another organisation's data.

Audit trails and activity logs

System, error, and activity logs capture key events, giving you a clear record of who did what and when.

Automated backups

Regular automated backups protect against data loss and support recovery, so your financial history is never left exposed.

Secure authentication

JWT-based sessions, automatic account lockout after repeated failed attempts, and optional MFA help keep accounts protected.

Razorpay-secured payments

Online payments are processed through Razorpay's PCI-DSS compliant gateway, so card and payment data never sits on our servers.

Explore in depth

Your trust surfaces, in one place

Dive deeper into how we secure the platform, handle your data, and keep services running.

Security

Our security architecture, encryption practices, and platform safeguards in detail.

Learn more

Data Security & Privacy

How we collect, process, and protect personal and financial data across the platform.

Learn more

System Status

Live platform availability, incident history, and current operational status.

Learn more

Compliance and practices

Compliant by design

ConsultPro is built around the realities of Indian healthcare billing, so the right practices come standard.

NABH-aligned documentation

Billing and visit records are structured to support NABH-aligned documentation practices for hospitals.

Section 194J TDS built in

TDS handling under Section 194J is built into consultant billing, helping you stay compliant by design.

Data-processing transparency

We are clear about what data we process and why, with policies you can review at any time.

Configurable data retention

Retention is configurable so your organisation can align stored data with its own internal policies.

Our full legal terms and data commitments live in our Privacy Policy, Terms of Service, and Data Security & Privacy pages.

Reliability

Dependable, around the clock

We are committed to high availability so hospitals and consultants can rely on ConsultPro for day-to-day billing and operations. We monitor the platform continuously and publish real-time availability on our status page.

Continuous monitoring and alertingView live system status

Built for trust from day one

See how ConsultPro keeps your hospital and consultant data secure and compliant.

Start Free Trial Talk to Us