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Success Story

Cardio Care: Consultant Onboarding from 2 Weeks to 1 Day

Cardio Care Specialty Hospital, IndoreMulti-Speciality Hospital

2 weeks → 1 day

Onboarding Time

100%

Compliance Coverage

Up 3×

New Consultants / Yr

Customer

Cardio Care Specialty Hospital, Indore

Industry

Multi-Speciality Hospital

Location

Indore

Stack

ConsultPro Pro

The Challenge

What wasn't working before

The friction points common to multi-speciality hospital of this scale.

Disconnected systems

HIS, billing, and consultant payouts live in separate tools that never reconcile.

Slow billing cycles

30-45 day gap from visit creation to consultant payment is the industry norm.

Dispute volume

Variance between hospital records and consultant calculations triggers monthly disputes.

The Story

How Cardio Care Specialty Hospital transformed

Cardio Care is a 90-bed specialty hospital in Indore that depends on a rotating panel of visiting cardiologists, electrophysiologists, and cardiac surgeons. Onboarding a new visiting consultant used to take two weeks — paperwork shuttled between HR, accounts, IT, and the medical director before a consultant could see their first patient.

With ConsultPro's structured onboarding workflow, the hospital captures a consultant's PAN, GSTIN, rate card, and bank details in a guided 7-step flow that triggers parallel approvals across HR, accounts, and IT. What used to be a 2-week paper trail is now a 1-day digital handshake — and audit-ready from day one.

The downstream effect was bigger than expected. Because onboarding stopped being a bottleneck, the hospital's panel grew from 18 to 54 visiting consultants over the next year, and patient access for advanced procedures improved measurably. The medical director credits ConsultPro for 'removing the only reason we used to say no to new consultants'.

Cardio Care is a 90-bed specialty hospital in Indore that depends on a rotating panel of visiting cardiologists, electrophysiologists, and cardiac surgeons.

Cardio Care Specialty Hospital

Multi-Speciality Hospital

The Results

Measurable outcomes

What changed after switching to ConsultPro.

Onboarding Time

2 weeks → 1 day

Verified outcome from Cardio Care Specialty Hospital's deployment.

Compliance Coverage

100%

Verified outcome from Cardio Care Specialty Hospital's deployment.

New Consultants / Yr

Up 3×

Verified outcome from Cardio Care Specialty Hospital's deployment.

ConsultPro Modules

Features powering this story

The modules that made the difference for Cardio Care Specialty Hospital, and that work the same way for every ConsultPro customer.

Visit Tracking

OPD, IPD, surgery, and anesthesia visits captured in one workflow.

2-Way Billing

Hospital creates, consultant approves, and both sides see the same numbers.

TDS Compliance

Auto-calculation under Section 194J with one-click Form 16A generation.

WhatsApp Notifications

Real-time alerts for visits, billing approvals, and payment credits.

Earnings Dashboard

Multi-hospital consolidated view with pending payments and TDS visibility.

Audit Trail

Every action timestamped and attributed for a full compliance paper trail.

The Rollout

How a typical implementation flows

The path from sign-up to monthly-close, drawn from how teams like this one go live.

1

Day 1

Guided Onboarding

Seven-step setup wizard configures hospitals, consultants, services, and TDS rates. Most teams complete this in under an hour.

2

Week 1

First Visits & Approvals

Reception captures visits, consultants approve billing via mobile. WhatsApp notifications trigger automatically, with no inbox checking needed.

3

Month 1

Monthly Close

Auto-generated TDS reports, Form 16A certificates, and consolidated earnings statements ready to download. No manual reconciliation.

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