Sunshine Diagnostics runs four collection centers across Pune and serves 180 referring physicians. Before ConsultPro, their accounts team manually mapped every test back to its referring doctor — a process that consumed 4 working days each month and still produced errors that triggered weekly disputes with referring clinics.
After deploying ConsultPro, every test booking is tagged to a referring doctor at the moment of order entry. Commission and TDS are calculated automatically, and referring physicians receive a daily WhatsApp summary of their share. The accounts team shifted from chasing reconciliation to reviewing exceptions — about 12 minutes a day, down from 4 days a month.
The real unlock was payout velocity. Referring physicians now receive their share within three working days of test billing, compared to a 30–45 day cycle previously. That single change improved physician satisfaction scores and brought back four major referring clinics that had moved to competitors over payout delays.